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FAQ
Q&A
WARNING
Attention! No matter what the phone shows, please do not delete your eSIM, because once deleted, it cannot be used!
If you encounter any problems during installation, please contact customer service directly and we will serve you wholeheartedly.
Does my phone support eSim?
  • Check the phone list on our website for compatibility.
  • iPhone 11 and later models (excluding those purchased in Mainland China, Hong Kong, and Macau) support eSim.
  • Dial *#06#; if an EID code appears, your phone is compatible.


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